Triage and containment
Assess the impact, identify active threats and reduce further damage where access and hosting controls allow.
Has your WordPress website been hacked?
Priority investigation, malware removal and stabilisation for compromised WordPress websites. Same-day options available.
A hacked website can affect customers, search visibility, email delivery, payments and the reputation of the domain. Act promptly, but avoid making random changes that could destroy useful evidence or a clean recovery point.
Signs of a compromised WordPress website
- Unexpected redirects, pop-ups or spam pages
- New administrator accounts you do not recognise
- Security warnings from browsers, hosts or search engines
- Files or plugins changing without explanation
- Customers reporting phishing or unusual checkout behaviour
- Hosting suspension or repeated reinfection after previous clean-up
What the recovery work covers
WordPress, file and server review
Inspect WordPress core, plugins, themes, uploads, configuration and hosting environment for modified files, malicious code, backdoors and suspicious accounts.
Clean-up and restoration
Remove or replace malicious files, restore clean components or backups where appropriate, and return the website to stable operation.
Hardening and recommendations
Address the likely entry point, update vulnerable components and provide recommendations on passwords, backups, firewalls and ongoing monitoring.
No responsible provider can promise that every compromise is identical or that any website can be made impossible to hack. The aim is to clean the known infection, close identified weaknesses and improve the site's resilience.
Emergency pricing
Hacked-site work uses the Emergency Support rates:
Same-Day Emergency Rescue
£300 fixed fee
including up to two hours
Evening support
£125/hour
two-hour minimum
Weekend and bank-holiday support
£150/hour
two-hour minimum
Complex compromises can require additional investigation or rebuild work. Nothing beyond the selected emergency engagement is charged without approval.
What to do now
- Record any warnings, redirects or suspicious activity.
- Avoid deleting files or restoring random backups unless you are confident they are clean.
- Contact the host if there is evidence of wider server compromise.
- Submit an emergency request with the website URL and all available details.
Think the site has been hacked?
Send the website address, symptoms and any host or security warnings. We will assess the request and confirm the appropriate emergency option.