AI Website Support

Built your website with AI and hit a wall?

AI tools can get a website or application a long way. But when something stops working, more prompting does not always solve it.

We diagnose and fix problems in AI-built websites and applications, including broken functionality, deployment issues, security, performance and integrations.

We work with what you already have and only recommend starting again when there is a good reason.

You do not need to diagnose the problem first. Tell us what is happening and we will take it from there.

A Poodle Collective developer investigating a problem in an AI-built website

Common challenges

Building the first version is often the easy part.

Problems tend to appear once the site goes live, customers start using it, payments are involved or one change breaks something that worked before.

Every fix seems to create another problem

One issue is corrected, but another part of the website stops working or an old bug returns.

It works in preview, but not when it goes live

Deployment, environment variables, databases, domains or integrations behave differently outside the builder.

Repeated prompts are not solving the issue

You have tried several fixes, restored earlier versions and still cannot get past the same problem.

Important functionality is unreliable

Forms, logins, payments, emails or third-party integrations work one minute and fail the next.

You are no longer confident changing the code

After so many edits, it is hard to tell what depends on what or what the next change might break.

You are not sure whether it is ready for customers

Security, permissions, customer data, performance and the production setup all need checking before launch.

You do not need to work out the cause before you contact us.

Finding it is our job.

Our AI website support

Start by understanding the problem.

You do not need to decide whether to fix or rebuild it. We start with a technical review, then explain what needs to happen next.

AI Website Review

Find out what is actually wrong.

When an AI-built website or application stops working, the first job is to find out why. We investigate the reported problem and review the parts of the build that may be involved.

We follow the evidence through the code, hosting, deployment, database, authentication, configuration and integrations, depending on the problem.

£395fixed fee

What you get

  • A clear explanation of what we found
  • The likely cause of the problem
  • Related issues we think you should know about
  • Whether the current approach is worth continuing
  • A prioritised plan for what to do next
  • Likely scope and cost if more work is needed

We only recommend a rebuild when there is a clear reason to do so.

Start with an AI Website Review

After the review

What can happen next?

If more work is needed, we will explain whether the existing build can be improved or whether rebuilding would be better value.

Fix & Stabilise

Fix what is broken. Keep what works.

If the foundations are sound, we repair what is broken and keep the parts that already work. This could be one contained fix or a broader piece of development covering deployment, logins, payments, integrations, databases, security or performance.

Scoped after review

We agree the work and price before development begins.

Fix my existing website

Professional Rebuild

Sometimes it makes sense to start again.

If the existing build has too many underlying problems, carrying on with small fixes can make things worse. In that case, we can rebuild it around the features and user journeys you already know you need, using what we learned from the original build.

Individually scoped

We agree the work and price before rebuilding begins.

Talk to us about a rebuild

Nothing broken?

Want an experienced developer to check the build before you rely on it?

If the project works but you want more confidence before launch or growth, we can review its code, structure and technical setup.

We agree the scope based on the project's size, complexity and the areas you want us to examine.

  • Code structure and maintainability
  • Authentication and permissions
  • Databases and data flow
  • APIs and integrations
  • Security and configuration concerns
  • Deployment and performance
  • Important customer journeys
  • Error handling and testing
  • Areas likely to become difficult to maintain
Individually scoped

We agree the scope and price before any work begins.

Request a Code & Readiness Review

Ongoing support

Once it is working, we can help keep it that way.

After the review and any agreed development, we can provide ongoing support if the project needs it. The scope will depend on the technology involved, how important the system is to your business and the level of help you need.

Keep it running

Monitoring, maintenance, deployment help, backups and investigation when something goes wrong.

Keep improving it

Fixes, improvements, integrations, performance work and new features as the project grows.

Work with developers who know the project

Once we have reviewed, fixed or rebuilt the project, you will not need to explain it from scratch each time you need help.

Ongoing support options

Want us to keep looking after it?

We can continue to support the website or application after the review, repair or rebuild is complete. We will agree what is included, how much developer time is available each month and what it will cost. Ongoing support is optional.

Talk to us about ongoing support

Frequently asked questions

Questions about AI website support

Answers about the review, what it covers and what may happen next.

No. Tell us what is happening, what you expected and anything you have already tried. We will investigate the problem and find the cause.

Hit a wall with your AI-built website?

Tell us what has gone wrong and we will investigate the cause. The AI Website Review costs £395, with no obligation to commission further work.