Maintenance & updates
Framework and dependency updates, security-related maintenance and the routine technical work your system needs.
Website & Application Support
Reliable support for websites and applications
Technical support, maintenance and development for Laravel, Shopify, JavaScript, custom applications and other websites and systems that need experienced developer support.
Work directly with UK-based senior developers, with no account-management layers. We can take on existing codebases as well as systems we have built ourselves.
Platforms and technologies
A broad range of established technologies
We support websites, applications and ecommerce systems built with a variety of technologies, including those shown here.
- Astro
- Laravel
- Shopify
- JavaScript
- Next.js
- PHP
- React
- APIs
Our work also includes TypeScript, Livewire, MySQL, headless websites and bespoke applications.
Support for the system you already rely on
Ongoing support can cover maintenance, fixes and further development. The exact mix depends on the system and what you need from us.
Troubleshooting & fixes
Investigating bugs, recurring errors, database issues and problems that get in the way of day-to-day use.
Development & improvements
Improving existing functionality, adding new features and refactoring code where it makes practical sense.
APIs & connected systems
Maintaining integrations, webhooks and data synchronisation, including changes to third-party services.
Performance & technical investigation
Finding the cause of slow applications, unreliable processes, checkout problems and other technical issues.
Hosting & deployment
Help with application environments, deployment processes and the technical setup your website or application depends on.
Where a requirement is better handled through one of our one-off specialist services, we will explain that before work begins.
Existing websites and applications
Already built by somebody else?
You do not need to have worked with us from the beginning. We can take over websites, applications and integrations built by another developer, agency or internal team.
Before taking responsibility for an unfamiliar system, we may need to review the codebase, hosting, dependencies, integrations and deployment setup.
Tell us about your existing system- Understand the existing codebase and setup
- Review hosting, dependencies and integrations
- Identify anything that needs attention first
- Agree the right ongoing support arrangement
Modern, established and legacy systems
Not every business runs on the latest framework. We can also review older and bespoke systems where maintaining the existing application is more practical than replacing it.
Our experience includes legacy PHP and JavaScript applications, Perl and Magento systems, alongside modern Laravel, JavaScript and headless development.
How support is arranged
There are no fixed packages for this service. We review what you are running and the support you need, then agree an appropriate ongoing arrangement.
Review the requirement
Tell us what you are running and what you need help with. We may need an initial technical review to understand the system properly.
Agree the scope
We establish what needs supporting, the development work involved and how the ongoing arrangement will work.
Bespoke pricing
Pricing is based on your system and the support required. The scope and cost are agreed before support begins.
Technology not listed?
Tell us what the system is built with and what you need help with. We will review the details and let you know whether it is something we can responsibly support.
Frequently asked questions
Common questions
Answers to the questions we’re asked most often about ongoing website and application support.
No. Tell us what you know and send the website or application address where possible. We can usually identify the main technology and will ask if we need more information.
WordPress or something else?
Explore our WordPress Support Plans, or tell us about your website or application. We will review what you run and explain the most appropriate support route.