Product
The model, size, print method and finish shown together at the top of the order.
E-commerce & systems integration
Turning complex product choices into clear, usable orders.
Customers could configure the product successfully, but the resulting order details were difficult to understand. We turned those choices into a clear summary for customers, administrators and fulfilment teams.
{1"product_model": "MODEL_04",2"width_mm": 3000,3"depth_mm": 4500,4"roof_colour": "CHAR",5"frame_colour": "GREY",6"wall_rear": "SOLID",7"wall_left": "WINDOW",8"wall_right": "DOOR",9"artwork_files": [2 items],}Technical and hard to interpretDifficult for customers and teams to use.
Clear for customers and fulfilment teamsReady across the WooCommerce order journey.
The requirement
The existing product builder did its main job well, but the information passed into WooCommerce was difficult to review. Customers needed confidence in what they had ordered, while the team needed a practical specification.
What we built
The integration keeps the existing product builder, then organises its output into information that customers and teams can actually use.
The customer’s product choices are brought into WooCommerce when the configured item is added to the basket.
Internal codes and unnecessary information are removed, leaving only the details people need to understand the order.
Product details, colours, walls, artwork and additional options are grouped into clear sections.
The same readable summary appears wherever customers, administrators or fulfilment teams review the order.
The resulting specification
The order is divided into five practical sections, with clear labels and only the information needed to understand and fulfil the configured product.
The model, size, print method and finish shown together at the top of the order.
Canopy, valance and wall colours matched clearly to the areas where they belong.
Window, door and solid wall choices presented in a useful physical order.
A clear record of the artwork supplied with the configured product.
Relevant extras kept together so they are easy to find during order review.
A consistent order journey
Customers and teams see the same understandable product summary wherever they need to review the order.
The outcome
Customers can review what they selected, while administration and fulfilment teams receive an order arranged around the information they need.
Complex choices become an understandable specification.
The same clear summary throughout the order journey.
Product choices arranged around practical order review.
The existing builder remains in place and connected.
Technology
About this project
Tell us what each system provides, who needs the data and where the current workflow breaks down.